Shipping

We want to make sure your OYUKI gear arrives as fast as possible. So, we’ve done the research and chosen the best international shipping company.

Shipping Costs: 

1. For all orders shipped within Australia, the shipping fee is:

Shipping is $10 AUD.

We want to make sure your OYUKI gear arrives as fast as possible however due to the impacts of COVID-19, please kindly understand there will be some delays in shipping.

Processing Time: 
OYUKI orders are packed and shipped on Tuesdays and Thursdays.
Orders received from 12:00pm on Thursday to 5pm on Monday will be packed and shipped on Tuesdays.
Orders received from 5:00pm on Monday to 5:00pm on Wednesday will be packed and shipped on Thursdays.

Delivery Times and Shipping Service:
Delivery times depend on where we need to ship your order. Here are some delivery estimates for countries we ship the most to, just to give you an idea on when you’ll receive your order.

Australia: 1-2 Days

International Orders:
International orders may be subject to Customs and Excise Duty charges as well as Value Added Tax (VAT) payments, which vary greatly depending on the destination country. These charges may be payable upon arrival and are not included in the original purchase price or shipping charges. The consumer is responsible for any additional costs that may apply in the destination country.

Order Tracking:
Once we book your order with our shipping company, you’ll receive an email confirming this, along with a tracking number. This allows you to keep track on how your order is traveling.

Signing for Deliveries: 
A signature will be required upon delivery.

Changing your Shipping Address:
We know you want your order fast so our team in the warehouse aim to process and pack your order as quickly as possible. This means that if you need to make changes to your order (including your shipping address), we can only do so if your order hasn’t left the warehouse. To change your shipping address, call 0081 (0)136 55 8413 (Tuesday to Thursday).

Enquiries and Questions:
If you have any questions or enquiries, visit our FAQs page or contact us at [email protected]

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